Erase Debt SA Client Support

Application tracking made simple. Get administrative support and track the progress of your application through our dedicated client support platform.

Get Started Submit a Query Track Your Query Staff Login

Submit Your Query

Fill in the form below to submit your query. A customer service representative will contact you as soon as possible. You'll receive an email with a reference number that you can use to track the progress of your query at any time.

Dedicated Support for Your Debt Clearance Journey

Our Client Care Hub provides you with everything needed to track and resolve your queries with Erase Debt SA.

Submit a Query

Tell us about your situation, and our team will call you back to discuss your needs and provide personalized support.

  • Quick and easy online submission
  • Personal callback from our support team
  • Comprehensive support throughout your application
Submit a Query
Submit a Query - Our team will call you back

Client Portal

Track your service progress and queries in one place. Enter your South African ID number below.

Track Your Service

Enter your South African ID number to view your service details and payment history

Track Your Query

Follow up on your submitted queries

Track Query Status

Submit New Query

Need help? Submit a new support query

Submit a Query
We're Just a Click Away - Support When You Need It

We're Just a Click Away

Our support team is ready to provide assistance and answer any questions you may have about our services.

  • Assistance with existing applications
  • Immediate response to urgent inquiries
  • Personalized guidance for your situation
Contact Support

Contact Information

Phone

031 500 2220
031 109 5560

Email

queries@erasedebtsa.co.za

Website

www.erasedebtsa.net